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Return Policy

Return policy

Satisfaction 100% guarantee and 30 day money back.
We truly want you to be happy with your product and therefore we operate with a no questionable 30 day money back guarantee. This means, if for any reason you are not satisfied with your purchase, you may return it to us within 30 days of invoicing for a complete refund.
We make effort to try and meet your expectations, so please communicate with us why you are not happy with your product. We’re very pro-active and welcome any feedback, only you can help us be better!

When returning items, please make sure they are in pristine condition. We’re not going to deny your return because you’ve opened the packaging, but if you have a 48 hour gaming binge in a sauna and try and return it, well, you know.
For orders outside of Romania, postage costs will not be refunded.
Refunds will be issued the same way they were paid. This means, if you paid in Bitcoins, the refund will be in Bitcoins, paid by card? It’ll go back on your card. You get the idea.

Exchanging products

Ordered the wrong size? Changed your mind and want that in a different colour? No problem. Just return the item to the address on the invoice and include a note letting us know what you’d like to do along with a copy of the invoice. We can only accept items back for exchange in their original condition. If you have a query regarding a return, please contact us.